24-Hour Crisis Hotline: 1-866-423-9304
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Family Crisis Center
Est. 1981 · Rio Grande Valley

Contact Us

Two offices serving Cameron and Willacy Counties — and a 24-hour hotline that's always answered.

If you need help right now

24-Hour Crisis Hotline

Free, confidential, available in English and Spanish. You don't have to give your name. Trained advocates are standing by — for you, a friend, or a family member.

Call 1-866-423-9304
Visit or call

Our offices

Office hours are for non-emergency matters: scheduling appointments, dropping off donations, volunteer orientations, and general inquiries. For crisis support, please use the hotline above.

Main Office

Harlingen

Address

1653 Treasure Hills Blvd
Harlingen, TX 78550

Office Hours

Mon – Thu: 8:00 AM – 5:30 PM
Friday: 8:30 AM – 3:30 PM

Get Directions
Satellite Office

Raymondville

Address

192 N 3rd Street
Raymondville, TX 78580

Office Hours

Mon – Thu: 8:00 AM – 5:30 PM
Friday: 8:30 AM – 3:30 PM

Get Directions
Send us a note

Get in touch

Use this form for non-urgent questions — about volunteering, donations, partnerships, awareness events, or how to support someone you care about. We typically respond within 1–2 business days.

Please do not use this form if you are in danger.

Call 911 if you are in immediate danger, or our 24-hour hotline at 1-866-423-9304 for confidential support.

By submitting this form, you'll receive a reply from our team at the email you provide. We do not share your information.

Mail

Mailing address

Family Crisis Center, Inc.
1653 Treasure Hills Blvd
Harlingen, TX 78550

Donating by mail? See instructions →

Items

Item drop-offs

Both Harlingen and Raymondville offices accept donated items during office hours.

See current wish list →

Media

Press & interviews

For media inquiries, awareness campaigns, or expert interviews, please reach out through the contact form above or call our Harlingen office.

You don't have to figure this out alone.

Whether you're seeking help, looking to volunteer, or want to give — we're here.